Return & Exchange

Thank you for shopping with VAPEGURUPK. Please read our return and exchange policy carefully.

1. Eligibility for Exchange

We offer exchanges within 3 days of your purchase. To be eligible for an exchange, the following conditions must be met:

- The item must be in its original, unopened, and sealed condition.
- Exchanges are not available for clearance sale items.
- Accessories are not eligible for exchange or return.
- Disposable products can be exchanged within 24 hours of receiving, provided they are in their original sealed and resellable condition.

2. Exchange Process

To initiate an exchange, please follow these steps:

- Contact our customer support team within 3 days of your purchase.
- Provide the order details, including your name and order number.
- Explain the reason for the exchange and specify the product you wish to exchange.

3. Delivery Charges

A delivery charge of 299 PKR will be applied to orders with a total value below 3000 PKR.

4. Refunds

Please note that we do not offer refunds on any products. Our policy is limited to exchanges only.

Contact Us

If you have any questions or need further assistance regarding our return and exchange policy, please contact our customer support team at [insert contact information].

Thank you for choosing VAPEGURUPK. We are committed to providing a satisfying shopping experience for all your vaping needs.